Question 1

Does my OakCentric Gift Card expire?

Accepted Answer

While this card does not expire, a $3.00 fee will be deducted monthly starting on the 1st day after 12 consecutive months of inactivity. Use the card to restart the clock and avoid inactivity fees.

Question 2

What fees are associated with my card?

Accepted Answer

When purchasing, there's a $1.00 + 5% eDelivery fee. For card usage, a $3.00 fee will be deducted monthly starting on the 1st day after 12 consecutive months without card usage. The card never expires.

Question 3

Where can I check my OakCentric Gift Card balance?

Accepted Answer

Simply enter your 16-digit card number above and click 'Check Balance'. You can find your card number on the front of your OakCentric Gift Card or in the email you received or on your printed card.

Question 4

Can I use the same OakCentric Gift Card at multiple locations?

Accepted Answer

Yes! As long as there is a remaining balance, the card may be used at any participating OakCentric Gift Card location. Your card works across all participating businesses until the balance is depleted.

Question 5

Will my OakCentric Gift Card work anywhere?

Accepted Answer

The card can only be used at participating OakCentric Gift Card businesses. It cannot be used with third-party delivery services like Grubhub or DoorDash. Visit our business directory to see all participating locations—more are added every day!

Question 6

What do I do if my OakCentric Gift Card is declined?

Accepted Answer

Your card may be declined if: (1) you entered incorrect card information, (2) you have insufficient balance, (3) you're trying to use it at a non-participating business, or (4) you're attempting to use it with a third-party delivery service. Please verify your card details and ensure you're shopping at a participating OakCentric Gift Card location.

Question 7

Will my payment automatically deduct from the card if I don't have enough to cover my entire balance?

Accepted Answer

No. If your purchase exceeds your card balance, you'll need to split the payment. The business will first charge your OakCentric Gift Card for the available balance, then you'll pay the remaining amount with another payment method (credit card, cash, etc.).

Question 8

How is the digital OakCentric Gift Card redeemed?

Accepted Answer

Save your OakCentric Gift Card to your Apple- or Google-Wallet and simply tap-to-pay. You can also use the Yiftee app (available at the Apple App Store) to store your Yiftee cards and access current card balances. If you do not use Apple- or Google-Pay, merchants can redeem your card by manually entering your 16-digit card code into their POS or terminal system, just like entering a credit card number. The card CANNOT be swiped - it must be keyed in manually. Show your card code (from email or printout) to the cashier at checkout.

Question 9

Are physical cards an option?

Accepted Answer

No, there are no plastic cards available. Your OakCentric Gift Card is digital-only and delivered via email. You can print it on paper if you prefer to have a physical copy to present at checkout.

Question 10

Can refunds be provided to my OakCentric Gift Card?

Accepted Answer

Yes! Just as refunds would be applied to your credit card, they can also be applied back to your OakCentric Gift Card, increasing your available balance.

Question 11

What if I lose my card or it gets stolen?

Accepted Answer

Unfortunately, lost or stolen cards cannot be replaced. Treat your OakCentric Gift Card code like cash and keep it secure. We recommend saving the email/text with your card code in a safe place.

Question 12

Can I check my Aburaya Japanese Fried Chicken gift card balance here?

Accepted Answer

If you have a OakCentric Gift Card that you used or plan to use at Aburaya Japanese Fried Chicken, you can check your balance on this page. Enter the 16-digit card number from your OakCentric Gift Card email or printout. The OakCentric Gift Card is accepted at Aburaya Japanese Fried Chicken and over 10 other local businesses in Oakland.

Question 13

Can I check my African Caribbean Food Market gift card balance here?

Accepted Answer

If you have a OakCentric Gift Card that you used or plan to use at African Caribbean Food Market, you can check your balance on this page. Enter the 16-digit card number from your OakCentric Gift Card email or printout. The OakCentric Gift Card is accepted at African Caribbean Food Market and over 10 other local businesses in Oakland.

Question 14

Can I check my Awaken Cafe gift card balance here?

Accepted Answer

If you have a OakCentric Gift Card that you used or plan to use at Awaken Cafe, you can check your balance on this page. Enter the 16-digit card number from your OakCentric Gift Card email or printout. The OakCentric Gift Card is accepted at Awaken Cafe and over 10 other local businesses in Oakland.

Question 15

Can I check my Agave Uptown gift card balance here?

Accepted Answer

If you have a OakCentric Gift Card that you used or plan to use at Agave Uptown, you can check your balance on this page. Enter the 16-digit card number from your OakCentric Gift Card email or printout. The OakCentric Gift Card is accepted at Agave Uptown and over 10 other local businesses in Oakland.

Question 16

Can I check my Drexl gift card balance here?

Accepted Answer

If you have a OakCentric Gift Card that you used or plan to use at Drexl, you can check your balance on this page. Enter the 16-digit card number from your OakCentric Gift Card email or printout. The OakCentric Gift Card is accepted at Drexl and over 10 other local businesses in Oakland.

Question 17

Can I check my Duende gift card balance here?

Accepted Answer

If you have a OakCentric Gift Card that you used or plan to use at Duende, you can check your balance on this page. Enter the 16-digit card number from your OakCentric Gift Card email or printout. The OakCentric Gift Card is accepted at Duende and over 10 other local businesses in Oakland.

Question 18

Can I check my Farley's East gift card balance here?

Accepted Answer

If you have a OakCentric Gift Card that you used or plan to use at Farley's East, you can check your balance on this page. Enter the 16-digit card number from your OakCentric Gift Card email or printout. The OakCentric Gift Card is accepted at Farley's East and over 10 other local businesses in Oakland.

Question 19

Can I check my First Edition gift card balance here?

Accepted Answer

If you have a OakCentric Gift Card that you used or plan to use at First Edition, you can check your balance on this page. Enter the 16-digit card number from your OakCentric Gift Card email or printout. The OakCentric Gift Card is accepted at First Edition and over 10 other local businesses in Oakland.

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